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Responsible Gaming

Responsible Gaming at aq123 — Keep It Fun, Know Your Limits

Betting is entertainment — not a livelihood. aq123 believes that responsible gaming is part of a healthy lifestyle, and we're committed to giving you the right tools and information to stay in control.

Safe Platform
18+ verification mandatory
Limit Setting Feature
⚠️
Important Notice:

If you feel betting is having a negative impact on your life, don't wait — get help now. You're not alone; aq123 is always here for you. Email us at support@aq123.app or chat with us live.

18+
Age limit strictly enforced
24/7
Support team active
5
Protection Tools Available
48 hours
Self-Exclusion Activation Time
Key concepts

What Is Responsible Gaming?

Responsible gaming means keeping betting fun — and staying in control. At aq123, responsible gaming rests on three pillars: Awareness, Control, and Support.

Many people assume it's possible to earn a steady income from betting — this is a misconception. Betting is primarily entertainment, and every bet carries its own risk. Never wager more than you can afford to lose.

Aq123 wants your betting experience to stay positive. That's why we've built tools to help you maintain healthy limits and develop responsible gambling habits.

Remember: Betting is not a way to relieve stress. If you're placing bets to escape financial pressure or anxiety, please get in touch with us.
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Play for Fun
Don't treat betting as a source of income. It's entertainment — enjoy it as such.
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Set a budget
Decide in advance how much you'll spend each week or month — and stick to it.
⏰
Respect time limits
Avoid playing for long stretches at a time. Take breaks and spend time with your family.
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No chasing losses
Never chase your losses with more bets — it's a dangerous habit that can make things much worse.
Check Yourself

Are your betting habits healthy?

Ask yourself the questions below. If most of your answers are "Yes," it may be time to take a closer look at your relationship with betting.

⚠️ Please Note: These questions are not a medical diagnosis. If you have concerns, please speak with a professional or contact us at support@aq123.app.
1
After a loss, do you place more bets the same day to try to win it back?
2
Do you hide your betting habits from family or friends?
3
Do you bet beyond your set budget or gamble with borrowed money?
4
Do you feel restless, irritable, or anxious when you're unable to bet?
5
Is betting getting in the way of work, studies, or family responsibilities?
6
Do you turn to betting to escape stress or emotional pain?
7
Have you tried to stop betting but couldn't?

If you answered "Yes" to more than 3 questions, please reach out to our support team.

Safety tools

Aq123's Responsible Gaming Tools

We provide these tools to help you stay in control of your betting — completely free of charge.

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Set Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.
📉
Set a Loss Limit
Set a cap on how much you're willing to lose within a given period. Once that limit is reached, betting stops automatically.
⏳
Session Time Limit
Set a limit on how long you play in one sitting. When time is up, you'll get a reminder or be logged out automatically.
😴
Cooling-off period
Take a temporary break from betting, anywhere from 1 day to 6 weeks. Your account will be suspended during this period.
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Self-Exclusion
Exclude yourself from the platform for anywhere between 6 months and 5 years, or permanently. During this period, login will be completely disabled.
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Betting history review
View your full betting history, win/loss stats, and spending breakdown at any time.
Warning Signs

Recognize the Signs of Problem Gambling

Recognising the problem is the first step to solving it. Check the comparison table below to understand the difference between healthy and problematic betting habits.

Keep in mind: Responsible gambling doesn't mean giving up betting entirely — it means enjoying it within healthy limits.
Behaviour Healthy Betting Problem betting
Purpose Entertainment Income or Escape
Budget control Preset limits are respected Limits are repeatedly broken
Behaviour after a loss Accepted Chasing losses
Family Life Not Affected Relationships Suffer
Financial Situation Stays Stable Debt & Financial Hardship
Control Can stop on your own Unable to stop
Transparency Let your family know Kept hidden
How to use

How to set up your safety tools

Using aq123's responsible gaming tools is quick and straightforward. Just a few simple steps to keep yourself protected.

1
Log in to your account
Log in to your aq123 account and click the profile icon in the top right corner.
2
Go to Responsible Gaming Settings
From the menu, look for the "Responsible Gaming" option.
3
Choose Your Tool
Choose from deposit limits, loss limits, session time limits, or Self-Exclusion — whichever works best for you.
4
Set your values and save
Enter your preferred limit or timeframe and click the "Save" button.
5
Receive a Confirmation Email
A confirmation of the change will be sent to your registered email. For any issues, contact us at support@aq123.app.
For parents

Protecting Minors

Aq123 strictly prohibits anyone under 18 from using the platform. Our age verification system is rigorous.

As a parent, you can also take steps to keep your child safe. Use parental control software on your browser and set passwords on shared devices.

For Parents: If you suspect your child is using aq123, contact us immediately at support@aq123.app. We will act promptly.
Age verification process: Age verification is required at registration using a national ID or birth certificate. No financial transactions are possible without approval.
Our Commitment

Why aq123 leads on responsible gambling

We don't just entertain — we make sure you're playing in a healthy way.

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Licensed & Regulated
aq123 operates in accordance with the guidelines of international gaming regulatory bodies. Responsible gaming is a condition of our license.
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24/7 Support
Our trained support team is always ready to help. Get immediate assistance via live chat or email.
📚
Awareness & Education
We regularly provide responsible gaming information, guides, and resources to help users make informed decisions.
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Automatic Monitoring
Our system automatically detects unusual betting patterns and offers support to users who may be experiencing problems.
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Social responsibility
aq123 works with problem gambling prevention organisations and invests in raising public awareness.
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Privacy protected
Your responsible gambling information is kept completely confidential. There is no judgement or stigma in seeking support.
FAQs

Responsible Gaming FAQ

Lowering your limit takes effect immediately. Increasing it, however, requires a 7-day waiting period — this is intentional, to prevent impulsive decisions in the heat of the moment.

Yes. Any withdrawable balance in your account will be returned before self-exclusion takes effect. The process may take 3–5 business days.

A cooling-off period is a short-term break (1 day to 6 weeks) after which your account reactivates automatically. Self-exclusion is long-term (6 months to permanent) and your account cannot be reopened during that period.

Start with an open, non-judgmental conversation. Let us know at support@aq123.app and we'll take the necessary steps. We also recommend reaching out to a local mental health service for professional support.

No. Setting a deposit limit, loss limit, or session limit does not close your account — it simply restricts activity to within those limits. Only selecting self-exclusion will fully block login.

Not at all. Age verification is mandatory when registering on aq123. If an underage account is detected, it is immediately closed and any deposited funds are returned.
Get Started Today

Play Responsibly, Enjoy Safely

Join aq123 and use our responsible gaming tools to enjoy a healthy, fun betting experience. Your safety is our top priority.

Register now Log in

For users aged 18 and above. Please gamble responsibly.

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