Aq123 Terms & Conditions — Your Rights and Responsibilities

By accessing or using the aq123 platform, you confirm that you have read, understood, and agreed to these terms and conditions. These terms apply to aq123's website, mobile app, and all other digital channels.

Aq123 reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Aq123 is an entertainment platform. We are committed to transparency and fairness, and always strive to protect the rights of every user.

To create an account on aq123, you must provide accurate and complete information. Accounts created with false or incorrect details will be suspended immediately and any balance may be forfeited.

• Each person may register only one account.
• Verification of the mobile number provided during account registration is mandatory.
• It is the user's responsibility to keep their account password secure.
• Sharing your account with anyone else is strictly prohibited.
• Any unauthorized access to your account must be reported to aq123 support immediately.

Your personal information is stored and processed in accordance with our privacy policy. To learn more, visit our Privacy Policy Visit the page.

Aq123 may request a government-issued ID (National ID, passport, or driving licence) to verify a user's age at any time. Account transactions may be temporarily suspended until verification is complete.

If a minor creates an account on aq123 and is identified, all transactions on that account will be considered void and any deposited funds will not be refunded.

The following rules apply to all deposits and withdrawals on aq123. All transactions are conducted in Bangladeshi Taka (BDT).

• Account verification (KYC) must be completed before any withdrawal can be processed.
• Withdrawals must be made through the same payment method used for the deposit.
• Aq123 reserves the right to hold payments on suspicious transactions until they have been verified.
• Wagering requirements must be met before any bonus funds can be withdrawn.

Please read the following rules carefully before placing any bets on aq123. These terms and conditions apply to all Sports Betting, live betting, and casino games.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled.
• Minimum Bet: The minimum bet for any event is BDT 10.
• Maximum Win: The maximum win limit per single bet is set by aq123 and is subject to change at any time.
• Odds Change: The odds displayed at the time a bet is submitted are final. In live betting, odds may change in real time.
• Match Cancelled: If an event is cancelled, the full stake for that bet will be refunded.
• Technical Error: If a bet is placed at incorrect odds due to a technical error, aq123 reserves the right to void that bet.
• Multiple Accounts: Betting across multiple accounts by the same person is strictly prohibited.

Aq123's decision is final in any betting-related dispute. That said, we always review user complaints fairly.

Aq123 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms and conditions, clearly stated on the promotions page.

• Welcome Bonus: New members will receive a designated bonus on their first deposit. Minimum wagering requirements must be met before any bonus can be withdrawn.
• Reload Bonus: A weekly reload bonus may be available for regular members.
• Free Bet: Free bets are awarded upon meeting specific conditions. Additional requirements apply before free bet winnings can be converted to cash.
• Cashback: Cashback offers apply only to specific games during specific promotional periods.

Aq123 reserves the right to modify or cancel any bonus offer without prior notice. In any bonus-related dispute, aq123's decision is final.

The following activities are strictly prohibited on aq123. Violating these restrictions will result in permanent account closure.

• Creating multiple accounts to claim bonuses or promotional offers.
• Creating or operating an account using someone else's identity.
• Selling or transferring account credentials to any third party.
• Match fixing or placing bets using any unlawful advantage.
• Placing bets automatically using software or bots.
• Intentionally exploiting any technical vulnerability in the platform.
• Harassing or abusing other users.
• Using the platform for money laundering or processing illegal funds.

Aq123 reserves the right to suspend or permanently close an account without prior notice under the following circumstances:

• Any violation of these terms and conditions.
• Evidence of fraud or deception.
• Providing a false identity or age.
• Involvement in any illegal activities.
• Direction of a legal authority.

Users may close their account at any time. Any verified balance remaining in the account will be refunded. Bonus balances, however, are non-refundable.

Aq123 is not liable for the following:

• Losses due to internet disconnection or technical issues.
• Delays or errors caused by third-party services (mobile banking).
• Unauthorized access to an account due to the user's own negligence.
• Financial losses from betting — gaming always carries risk.

Aq123 may update these terms and conditions at any time. For significant changes, a notification will be sent to your registered email or mobile number. The date of the latest update is always displayed at the top of the page.

For any questions or complaints regarding these terms, please reach out to our support team:

• Email: support@aq123.app
• Live Chat: Available 24/7 (bottom-right of the platform)
• Response Time: Emails are typically answered within 2 hours